Shipping policy

Carriers and timelines for domestic and international orders, including battery shipments.

1 min readUpdated Jun 10, 2026Policies & Warranty

In this article

Domestic (US)

  • Shipped via DHL and FedEx

  • Order processing: up to 1 week

  • Transit: 1–2 days for US domestic

International

  • FedEx International Economy for US and UK/EU zones

  • DHL for Australia and Eastern Europe

  • The most reliable/economical carrier for other regions

  • International transit: no more than 5 days once processed

Possible delays

Shipping may be delayed for: Bangladesh, Bermuda, Cyprus, Eritrea, Estonia, Fiji, Greece, Croatia, Mexico, New Zealand, Russia, Saudi Arabia, Oman, and parts of South America.

Backordered products

Backordered items have shipping timelines listed on their individual product pages.

Batteries ship separately

eFoil batteries always ship separately from the board and arrive with their own tracking number — don't worry if your board and battery have different tracking.

Shipping costs

Shipping cost and pricing structure aren't part of this policy. For a shipping quote or threshold question, check the product page or email orders@liftfoils.com.

For the status of an existing order, email orders@liftfoils.com.

Keep reading

Returns & refundsHow Lift handles transit damage, defects, and buyer's remorse.How to contact Lift supportThe fastest way to reach the team, what to have ready, and what to expect.Privacy & terms of serviceA plain-language summary of how Lift handles data and the store's terms of service.