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Troubleshooting
Firmware updates
How to update your battery, eBox, and controller through the Lift
app
.
Guides & How-To
The Lift Connect System (LCS) explained
Lift's tool-less quick-disconnect system for sw
app
ing propulsion, props, and wings in seconds.
Manuals & Installation
LIFT5 / LIFTX owner's manual
⚠️IMPORTANT: The Lift Foils
App
is required to update the firmware on your components. Ensure that you have the
app
installed and you are connected to the…
Troubleshooting
Collision damage / impact repair
How Lift's sacrificial design protects the expensive parts — and what to replace after a hit.
Troubleshooting
Hand controller problems
Won't turn on, won't connect, or throttle doesn't work — including the Classic reset.
Troubleshooting
Bluetooth signal loss / controller disconnects mid-ride
Antenna, moisture, and controller-battery causes of mid-ride dropouts (common on LIFT3).
Troubleshooting
eBox (motor controller) failure
What the eBox does, why it fails, how to confirm it, and which eBox fits your board.
Troubleshooting
Propulsion not responding / motor won't spin
Board powers on and the controller connects, but the trigger does nothing — here's why.
Troubleshooting
Dead battery / battery won't power on
Recovering a deeply discharged battery and preventing over-discharge in storage.
Troubleshooting
My battery won't charge
The most common cause is the wrong charger — plus cable, pin, and BMS checks.
Troubleshooting
My eFoil won't start / won't power on
Step-by-step diagnosis when the board shows no response to the power button.
Boards & Accessories
eFoil stand, hardware kits & service parts
The eFoil stand plus the replacement hardware, seals, and service parts that wear over time.
Boards & Accessories
Bags, covers & battery cases
Board bags, wing bags, propulsion cases, and the battery transport tiers (including air travel).
About Lift
How to contact Lift support
The fastest way to reach the team, what to have ready, and what to expect.
Policies & Warranty
Privacy & terms of service
A plain-language summary of how Lift handles data and the store's terms of service.
Policies & Warranty
Returns & refunds
How Lift handles transit damage, defects, and buyer's remorse.
Guides & How-To
Battery safety & storage guide
Daily-use safety, long-term storage charge levels, and how to transport your battery.
Policies & Warranty
Warranty policy
What the 1-year limited warranty covers, what it doesn't, and how to make a claim.
Manuals & Installation
LCS Propeller installation & configuration
The Lift Connect System (LCS) lets you easily configure your propulsion setup, no tools required, with a range of options for different riding experiences,…
Manuals & Installation
Lift Foil Stand installation guide
Before using the foil stand, read and follow all safety guidelines:
Manuals & Installation
LIFTX Battery Adapter user manual
1. Align the LIFTX Battery Adapter with the battery pocket inside the LIFT5 board.
Manuals & Installation
Lift Charger manual
The Lift Charger is designed exclusively for:
Manuals & Installation
Lift Hand Controller manual
The LHC has a built-in vibration motor that provides vibration alerts. These vibrations are designed to notify the user when certain functions are occurring, or…
Manuals & Installation
Elite Hand Controller manual
To charge your Elite Hand Controller (EHC), use the included USB-C cable. Attach the magnetic USB-C charging cable to the charge port found on the underside of…
Manuals & Installation
Lift Jet installation guide
The Lift Jet is quick and easy to assemble:⚠️ Before you begin, it is critical all eFoil equipment is turned off and the battery is disconnected before working…
Manuals & Installation
LCS Jet installation guide
The Lift Connect System (LCS) Jet is quick and easy to assemble:Before you begin, it is critical to ensure all eFoil equipment is turned off and the battery is…
Manuals & Installation
LCS Folding Propeller 2.0 installation guide
The Lift Connect System is quick and easy to assemble. Check to make sure you have all components ready for your installation:
Manuals & Installation
Blowfish installation guide
Before you begin, check to make sure you have the correct Blowfish kit for the size of your eFoil. The eFoil size is displayed on a tag near the top handle of…
Manuals & Installation
LCS Fixed Propeller installation guide
The Lift Connect System is quick and easy to assemble. Check to make sure you have all components ready for your installation: